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eXcelisys / Portfolio / eXcelisys Reviews

eXcelisys Reviews - Customer Satisfaction Ratings:

 

What Are “They” Saying About Us?

“They”, meaning our clients or customers, have taken their valuable time to rate our service providings and share their honest opinions and their eXperience with eXcelisys – Looking forward to seeing an eXcelisys review by you here soon!

Tim Blackwell
Tim Blackwell
Jones Companies / FV Recycling
 

eXcelisys definitely has developers with eXperience in FileMaker. That eXperience has helped turn around our solution.

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FV Recycling

We came to eXcelisys about two years ago after struggling with another FileMaker developer. We had poured money into getting a solution that did not consistently work and continually frustrated our business users. Meanwhile, our company made an acquisition that required business changes and software changes. eXcelisys was able to dive right in and make the necessary changes so we could begin integrating the newly acquired company into our solution and business process.

Over time, we were able to make great strides with the reliability of the solution as eXcelisys completely redesigned and rebuilt the synchronization technology, allowing our iOS devices to operate in remote locations with no cellular signal. We could cache data and send when a connection was reestablished. This improved our data capture and also eliminated frequent file corruption issues.

eXcelisys also made a key improvement which automatically deployed updates to our remote devices (instead of manually reinstalling files). This saves both time and hassle for our remote employees.

My only suggestion to them (which I have voiced) is in their billing. In the past, we have purchased a block of hours at a discounted rate. This is a good value if you're using a large number of hours. However, it can be very difficult to reconcile what has been consumed to slight delays in approving time and billing. This often left us consuming more hours than we had purchased and feeling like we were burning through hours faster than if we were on a straight hourly billing model. Despite this, I've been happy overall with eXcelisys.

We would recommend eXcelisys to anyone who needs responsive and efficient technological help!

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Santa Fe Mountain Center

eXcelisys helped our organization become more efficient by helping us with our FileMaker Pro application.

They listened diligently to our needs, goals, and objectives and customized responsive solutions. They helped make what might otherwise be a confusing and frustrating process become simple and streamlined in a way that helped our organization be more effective.

Why do it yourself, if you can leave it to the pros? eXcelisys are the pros!

Andrew Walsh
 

Working with Doug has been a blessing, we would be lost without him!

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FMS Health and Safety

Doug has been very helpful throughout the app development process. He responds to my messages in a very quick manner. His communication back and forth is eXcellent. Our GoToMeetings are always successful and organized.

We have come a long way from where we originally started and Doug has been an integral figure in helping spark new ideas to make our company's new app state of the art.

I am very eXcited to see the final product and am very thankful to have the ability to work with Doug. Without him we would be back at square one of developing our app.

Nick Leyland
 

eXcelisys was a fantastic company to work with because of their honesty and knowledge in all aspects of WordPress.

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Canberra Corporation

When I first talked to eXcelisys I eXplained to them eXactly what I wanted and they didn't try to oversell me or try to convince me of things we didn't need. They were honest with what needed to be done and they fulfilled all of their promises in a timely manner.

I will definitely reach out to them in the future for any maintenance we may need on our web sites.

A team that is very responsive and reliable, not to mention, super friendly.

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Thermo Fisher Scientific

Over the past 6 years, I've worked on Projects with Ken (FM application) and Duane (Web). I'm a part-time FileMaker developer at work but to do my busy schedule, I haven't been able to keep up on the new features and solutions that FileMaker has to offer.

We utilize FileMaker quite a bit and Ken is definitely my 2nd eye for quick solutions that I'm unable to see right away or if one of my scripts are not working the way it's supposed to. He's also there to help me when I don't have the time for small solutions. Duane has helped me with the web based solutions but we haven't utilized it to the fullest potential.

Prior to eXcelisys, I worked with another consulting company that I had to wait for hours if not days for a reply and/or solution. After the last project with them, I decided it was time to look for another company and found eXcelisys. It's been great since then.

Mona Farley
Mona Farley
California Association of College Stores
 

Whenever I have a question, I get a response within a few hours! This team really knows their stuff!

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California Association of College Stores

I needed to upgrade from one outdated FileMaker 7 to the latest version. Rick Middleton, Kurt Knippel & Simone MacLeod did it!

Rick was right on top of the project immediately looking at the scope of work & setting up the timeline. He then assigned Kurt as contact & project manager with Simone immediately looking at the old program and adopting to the new version. This was done efficiently within a few days time while they were attending a conference!

Loved working with them and so was so thankful from the start of just getting the old FileMaker unlocked. ..Wish I could work with a team like that all the time!

Quick, responsive, intuitive and abreast of all issues I need them to handle!

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Axiom Consulting Partners

The team is an integral part of maintaining our external presence.

The project we work together on is the ongoing maintenance of our WordPress website, which is our most important marketing tool and one that is constantly evolving, sometimes by our own pace of updates and sometimes with regards to necessary and important changes and updates that affect is functionality and security.

The eXcelisys team functions seamlessly together and with our firm's needs. My overall feeling is that when I need something done, the team is taking care of it, which is as much about peace of mind that the job is getting done as about the actual items that need to be completed.

Overall very good and productive relationship with a team of people who really know their stuff.

Timely, efficient and easy to work with!

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Endoscopy Repair Specialist, Inc.

We have been very pleased with the service and overall experience.

Our developer has been awesome. Very prompt with responses and solutions. Still getting minor bugs out, but overall our system is running as we anticipated.

(A++) While being a client of the eXcelisys team I have felt that my investment has proven to be beneficial.

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Fanning Electric Co., Inc.

As I introduced the vision of a, "paperless business" to an organization with over 50 years of paperback history, the odds were against me.

I have been teamed together with Doug West, a professional and extremely intelligent individual, whom has helped in every way. Together, we were able to build our virtual management system that monitors near every part of our business here at Fanning Electric Co., Inc.

Professionalism, courtesy, and knowledgeable attributes are major selling points, as well as shared values between our two companies. I see a long working history between eXcelisys and Fanning Electric Co., Inc.

eXcelysis has provided our organization with outstanding remote technical support for many years. They are responsive, helpful, and always pleasant to deal with.

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Sitka Center for Art and Ecology

Kurt Kippel and Duane Weller always provide speedy and eXcellent service. They always respond to requests in a short time and are happy to provide ongoing guidance and assistance.

They are friendly and efficient. They have worked hard to provide assistance and have been patient and supportive with our staff all of whom are not particularly tech savvy. The service is a bit eXpensive for us, but we have judged the value to be high nonetheless, and I do not feel that hours are ever wasted. They use time judiciously.

We are fortunate to consider them an integral component of our IT infrastructure.

Dennis Kutzen
Dennis Kutzen
 

In a world of mediocre eXpectations, the people of eXcelisys eXceeded in every way possible!

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Kutz, inc

The people at eXcelisys knew what I wanted better than I did. Often offering methods and features I hadn't thought of.

Very flexible, quick, easy to work with. And most surprisingly, each build was bug free.

BizTracker is a great product that can be customized to anybody’s needs.

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Raison D'être Bakery

After going through another consultant for a “cheaper” price, we found out that the cheaper price was short in reliability and quality.

eXcelisys’ BizTracker database allowed us to purchase a proven product which they customized to our needs. Doug helped us to work through all our issues and provide us with something that will increase productivity and save us time and money.

Without Doug’s expertise, we would be lost. When our business expands, we will definitely come back to have more work done!

Jason Soderberg
Jason Soderberg
 

I always get help right away and I enjoy working with the people that work for eXcelisys!

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Creganna Medical

It has been a few years working with eXcelisys. They have been able to help with several upgrades to the scheduling portion of our system.

We had the dashboard updated and several security changes. Each update was done quickly and accurately. The eXcelisys team does not hesitate to get you on a call to clarify a need.

I enjoy working with eXcelisys and look forward to doing so in the future!

Reginald Barnes
 

Responded timely to my design specifications both initially and later when changes were required.

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Reginald Barnes

I needed two reports from two databases. I sent eXcelisys my specifications and they responded on a timely basis to complete the projects.

In both cases I needed small changes to their initial solutions which they implemented quickly. I used both solutions for several years until I needed a small change in one of the reports. They suggested that the change was easy and that they could teach me how to do it in case I needed similar future changes.

It worked like a charm and was not only successful but great fun for me to learn the process for a small change.

Emily Meyer
Emily Meyer
 

Quick response and incredible attention to detail. Great to work with in every way and are the best FMP development team available...bar none!

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Emcodia, Inc.

The team at eXcelisys is more than amazing! Their experience and knowledge are unsurpassed.

After moving files from one computer to a new one over 6000 image references were broken. They know the right questions to ask and had the right answers for mine. My problem is now resolved. I would have had to resort to a clunky workaround but now my workflow is even more efficient than before.

Very, very pleased. Doug and Andy are top notch!! I would recommend working with them for all your FMP needs.

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