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eXcelisys Reviews - Customer Satisfaction Ratings:

 

What Are “They” Saying About Us?

“They”, meaning our clients or customers, have taken their valuable time to rate our service providings and share their honest opinions and their eXperience with eXcelisys – Looking forward to seeing an eXcelisys review by you here soon!

Michele Fish
Fish Data Management Services
 

Doug has provided timely and helpful support when I have contacted him with specific FileMaker Pro database development needs, questions, and issues.

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Fish Data Management Services

I came to Excelisys feeling overwhelmed with the FileMaker Pro database project I had been hired to develop for a program at Cornell University.

After spending several weeks in development, then feeling stuck for a few weeks, I decided to hire a FileMaker Pro consultant to assist me. I made my needs clear — that I wanted guidance and support, not someone doing it for me — and that while I had developed for many years, this was a more complex project than I had tackled before.

I met virtually with Doug West several times. He was very knowledgeable, and more importantly, patient and kind as he helped me clarify the tables, relationships and scripts needed to allow students to use WebDirect (and Active Directory authentication) to submit weekly questionnaires.

My FM skills have developed a great deal because of this project and Doug’s tutelage. While the cost per hour was far more than I was making per hour, in the long run, it was well worth the investment. I would definitely use them again.

Terry McNatt
Terry McNatt
MIT Medical
 

It has been a pleasure to work with Excelisys, because they are responsive, communicate well, and have the resources to get the job done.

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MIT Medical

We have a complicated FileMaker Pro application connected to an equally complicated PHP web application inherited from another custom development "firm".

Excelisys has been a wonderful partner helping us evolve the software as our needs have changed and grown. We’ve also worked with them to layout the specifications for developing a new system from scratch. They have been flexible to work with, including communication via email, their Basecamp application or GoToMeeting conference calls.

I would readily recommend Excelisys to another business, whether they want to build a custom system from the ground up, or update an existing application.

Stacey Page
Stacey Page
Phoenix Youth Symphony
 

Excelisys has handled all of my project issues and concerns thoroughly, professionally and in a timely manner. I have always had positive experiences with Excelisys responding quickly, resolving issues thoroughly based on need and communicating what was done, or needs to be done in a professional manner.

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Phoenix Youth Symphony

I had problems with an outdated theme that caused problems when upgrades went through. Excelisys was able to fix the issues without interrupting use of our website. They responded very quickly whenever we had issues.

They are currently helping us with migrating our current Wordpress website to a new theme. Fred Morgan worked on our temporary theme fixes and did a great job communicating the issues, what was done and what problems we could face in the future due to our theme issues.

I am currently working with Brad Easley on the transfer to a new theme. When we first had issues and I was determining what needed to be done, and what company to use, I had a good phone conversation to express concerns, get questions answered, etc. Since that time all communication has been done through Basecamp.

I like the convenience of Basecamp, and the ability to communicate, etc., but I am not technology savvy, so it would be nice to touch base with a phone conversation since we are starting a new project and I want to make sure the concerns are understood. Waiting back and forth for information, progress and answers by email is sometimes difficult when trying to express issues and what needs to be done, etc.

Overall, I have had positive experiences working with Excelisys and would recommend them to anyone who needs help with their website!

Sergio Cruz
Sergio Cruz
Salk Institute
 

It's nice to work with a company who is so experienced with FileMaker Pro and who are true experts with the application.

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Salk Institute for Biological Sciences

With constant changes in the ebb and flow of data in and out FileMaker Pro and its connections to the Web, ODBC, and other external connections, it is good to have a team who are up on the latest developments and who know how to clearly layout expectations.

I can't wait to work with them in FileMaker Pro 12 when it comes out!

Michele Pennell
Michele Pennell
Geauga Park District
 

Doug has been great to work with!

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Geauga Park District

Doug has been great to work with and should be considered a great asset to the organization.

He is quick with fixes and reviews and was able to fix the issues within our system with little or no interruption to our staff.

David Moon
David Moon
Axiom Consulting Partners
 

Excelisys hit the ground running and quickly made significant improvements to our new WordPress website when another vendor let us down.

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Axiom Consulting Partners

When the new Axiom Consulting Partners WordPress website failed to perform as promised by the original designer and developer, the Excelisys team accurately diagnosed a variety of opportunities for improvement and then accurately remediated the problems (with one exception, when the "contact us" form was disabled). But, that initial experience has fostered a longer-term relationship where Excelisys helps in a variety of other areas, from building new pages to providing tools to improve SEO, and ensuring that the site is performing reliably 24/7.

Heather Carmody
Heather Carmody
Lynden Logistics, Inc.
 

Doug West = Ah-mazing!

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Lynden Logistics, Inc.

I have worked with the same developer, Doug West, annually since December 2010. He is ah-mazing. He "gets it" the first time I explain it.

So refreshing to find a developer who speaks the same language as those who are just users of the program. Doug has always been friendly, professional and patient with me. I look forward to continuing to work with Doug each year.

Always a great experience - meet or exceeds my goals every time!

Cindy Nguyen
Cindy Nguyen
 

If you need quick and reliable FileMaker Pro consultants, Excelisys will jump over hoops to get it done right!

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Cindy Nguyen

At the beginning, I was afraid of changing to another FileMaker Pro consultant company mid project for a web-based interface project that I was working on.

Excelisys assigned me with a professional, easy going, and smart specialist who was able to make me feel comfortable with the change immediately. He understood my requests and provided a solution in a fast and effective manner.

Whatever the question was in regards to the software, the Excelisys team always provided an answer. I'll continue to use them in the future.

Marc Ostroff
Marc Ostroff
Atomic Fiction
 

Though the process to get from conception to final completion is taking longer than I expected, the work is good and it has been a reasonably pleasant process.

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Atomic Fiction

Overall, I've had a good experience, but its taking a lot longer to complete this project than I anticipated. Part of that is on my side, in evaluating, providing feedback, etc, but part of that is on the Excelisys side, the time between seeing iterations and fixes

My two biggest frustrations are that (A) I wish there was a better way to QC the work (I would have loved if Excelisys had a person dedicated to troubleshooting that we could have spent an hour with and they could handle some of the QC work) and (B), I find BaseCamp to be a difficult platform to communicate through because I'm so used to doing everything in emails and being able to see a history in my emails (each individual BaseCamp message comes through as its own thread so it's difficult to see a whole history in my email without going into BaseCamp, and it's difficult to go into BaseCamp if I'm on a mobile device and not at my computer, which I am much of the time).

Jackie Marchand
Jackie Marchand
WomanTours, Inc.
 

Excelisys was great at creating a FileMaker Pro solution for us from the ground up. They anticipated what we needed and got it up and running.

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WomanTours, Inc.

We were using a very old version of FileMaker database to keep track of our bike tours and registrations. It was proprietary and we were not able to make any changes to the system ourselves, yet it was completed outdated on an old version of FileMaker.

Excelisys created a new solution for us called Tour Tracker on a current version of FileMaker and did a great job of migrating our old data to the new solution. We’ve had few and minor problems with our current system since it’s been implemented and have been very happy with it.

Justin Gillman
Justin Gillman
Gillman & Gillman, LLC
 

Happy with Ken and the Excelisys team for the work we have done over the years on our database upgrades and modifications.

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Gillman & Gillman, LLC

Ken Moorhead has been great in Gillman & Gillman's FileMaker and other database development projects.

While it is always difficult to work with an existing system in a long-standing business, Ken has ably adapted to merge his knowledge of the "latest and best" available options work with our existing system.

We have formed a strong professional relationship that I believe will continue for years to come.

Paula Hennessey
Paula Hennessey
Aspiranet
 

eXcelisys gets web projects done in a timely and cost effective manner.

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Aspiranet

eXcelisys has been a great partner in helping Aspiranet with its 20 plus websites. We have worked with them to create landing pages, forms, redo branding, create new websites and many other projects.

eXcelisys has always done a great job. They are a pleasure to work with and have the eXpertise we need.

Brandon Gordon
Brandon Gordon
 

Thank you, Excelisys I would definitely recommend you again!

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Run Networks

After troubleshooting my WordPress website for days, I finally brought in eXcelisys and they had it resolved quickly.

Thank you, Excelisys I would definitely recommend you again!

Sue Anderson
Sue Anderson
Boston Mutual
 

eXcelisys has been great to work with. Their response time is prompt and have been eXtremely innovative on our project over the past several years.

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Boston Mutual Life Insurance Company

We set out to build a proposal system for our products which turned into a fairly complicated process due to state rules and product variations.

We initially had a "middle-man" and when that contract ended we elected to stay on with eXcelysis. The Lead Developer we work with, Ken Morehead, has been extremely willing to work with us on finding ways to sometimes make what seems impossible possible. Ken has essentially become an extension of our IT team, working with us to upgrade versions and train on functionality.

eXcelisys goes above and beyond!

Neal Norton
Bay Cinema Holdings (Gulf Camera)
 

We are making good progress and I am very happy with the way the project is going.

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Bay Cinema Holdings, LLC
Gulf Camera

Both Doug and Rob have been outstanding. They are very responsive and answer all questions quickly and in a way I can understand.

The big hold up keeping this project from moving faster is all me. I have not been very quick to do trials and then give feedback. As soon as Doug and Rob get feedback from me they move very quickly.

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