Website and Database Support and Maintenance Services
We’ve all been stuck on those websites or in database applications where the creator got it just the way they wanted once upon a time and then it was never updated. You’re left facing broken links, PHP or db errors, faulty reports, and buttons to nowhere. It’s frustrating.
Effective and productive websites and database applications require regular maintenance and updates. Technologies improve, work-flows change, and security is constantly in flux. Sure, you can try to do it yourself, but where does the time necessary for you to address come from with your already overloaded schedule? Isn’t your time best spent on your business?
Let us do what we’re best at: website maintenance and database application support. We can design, refine and revive the best of ‘em! See for yourself!
Have you inherited a database you know nothing about? Were you abandoned by your database developers, left to maintain and troubleshoot it on your own? Has your current database services and support providers not quite met your needs?
Database application solutions require regular maintenance to run smoothly. It’s not unusual to see databases over 2GB decrease in size by more than 75% after cleaning log files and optimizing tables.
Database maintenance involves checking for signs of corruption, looking for problem areas, rebuilding indexes, removing duplicate records and repairing abnormalities. A database that is not maintained can become sluggish, and cause problems with everyday use. Database backups, data recovery, solution clean up, and database optimization are services expertly managed on a regular basis by Excelisys .
Custom or scheduled data backups
Data recovery, clean up and optimization
Log file interpretation and management
Disk space and database table recovery
Removing duplicate records and repairing abnormalities
Improve workflow logistics
Adding or updating features, functionality, and reports
Updating or adding reports
Website Maintenance and Support Services
Broken links? Getting bad WC3 reports? Website or web application not responsive? Weird error codes? Web database throwing weird messages and not connecting? Forms not working? Web pages won’t load? Been hacked? Is it just plain broke!
Whether it’s simple tweaks, more in-depth repairs or enhancements or a complete redesign, you’ve come to the right place for website help. Our website maintenance and support services team can tame those gremlins!
Real-time inventory management
Adjustments to meet new feature requirements
Incorporate web forms
Web database integration
Rescue from hack attacks.
Tweaks to existing websites
Update images and text
Repair or update existing code
Additional web pages
Performance profiling & troubleshooting
WordPress theme installation and configuration
WordPress security audits and updates
WordPress plugin installation, configuration, & support
Joomla! template installation and configuration
Joomla! security audits and updates
Joomla! extension installation, configuration, & support
MySQL database administration & support
Shopping cart installation, configuration, & support
Working with Excelisys and particularly Andy Persons has been great! Andy is always on top of things (even when I haven't been) and responds quickly and succinctly.
Andy does what he says he's going to do, when he says he's going to do it. If I could say the same about my side of the project we would have reached the goal line earlier in the year - I think we might be on the 10-20 yard line now.
A field goal would do it but our goal is a touchdown with the extra point!
One of the things I've learned is just how time consuming the process is for both developer and the client. We're not yet through with many (most?) of our projects but I'm sure we'll get there eventually.
We have a few tweaks still to work out and reports to install (the delay is on my part, not Andy's) and then I'm confident we'll end up with a great product that will fit our needs almost to a T!
Probably the biggest surprise is how fast our hours/$$ are gobbled up. C'est la vie?
Cowhorn Vineyard and Garden
Implementing a FileMaker solution at my company is a "big fix" for a tiny company.
At the beginning, I was afraid of changing to another FileMaker Pro consultant company mid project for a web-based interface project that I was working on.
Excelisys assigned me with a professional, easy going, and smart specialist who was able to make me feel comfortable with the change immediately. He understood my requests and provided a solution in a fast and effective manner.
Whatever the question was in regards to the software, the Excelisys team always provided an answer. I'll continue to use them in the future.
When looking for a vendor to update our database that was assembled over many years of self taught developing there was much concern if it could be resurrected from the duct tape and chicken wire holding it together.
We chose Excelisys because they took time to understand not only our database but how it was used in the business and what we actually do. We spent a lot of time discussing daily operations and they genuinely wanted to make the database solution work for us, not create a cookie cutter solution.
Outside the difficulties of sifting through the unorganized database we presented, we also relied heavily on third party synchronization for the database. They studied the synchronization software, consulted with the programmers when necessary and were able to seamlessly incorporate and actually improve the efficiency of the synchronization process across all our mobile devices.
After completing a rebuild of our database there were only a couple minor bugs and they were fixed almost as fast as we could post them. The process went so smoothly we decided to proceed with making data available online for our clients.
The design of a website, adding a secure client side with multiple levels of login and incorporating the syncing process was very complicated but again they excelled and diligently worked out any bugs that popped up. The database is an absolute necessity for our day to day operations and it has been solidly improved by Excelisys. The rewards have been profound and have allowed us a new level of creative thinking and service to our clients is now fast and direct.
Collaborating primarily online and via phone was a new experience. A good experience. It allowed everyone to focus and keep track of complexities and progress. It also allowed a terrific group of specialists to be brought together from great distances to produce a very professional, structured, yet fun team. They really feel like an extension of our business. If we could think it up they could make it happen.
We are going on seven years with Excelisys and I can't wait to see what we come up with in the future.
There were some misunderstandings and problems in the first phase of this project, but through the cool-headedness of Christo, Kurt, and Duane we were able to communicate and negotiate a mutual conclusion and continue the project.
After about a year's lapse, we started modifications and upgrades, which have gone very smoothly. Your staff is very easy to work with, they respond quickly and I think are creative in their solutions.
In working up the estimates, I believe Duane was very creative in developing the solutions knowing our extremely limited development budget.
If I post something in their PM system, I know I will receive a response from Duane and/or Kurt very quickly, with good advice and suggestions. This current phase of the work has been most pleasant.
I look forward to working more with Excelisys!
"Notso" Costley Productions
The moment of my first call to this company, I felt I was in good hands.
I just want to say that my first experience with the Exelisys team was outstanding. On a scale from (1-5 and 5 being great) I give them a 5+.
From the moment of my first call to this company I felt I was in good hands. I'm a very type A stressed-out person when it comes to business and I have to say that my Project Mgr. Greg Furry and my Lead Developer "Levi" aka Laura Vie made me feel very comfortable through the whole process of fixing the problem I had with my FileMaker Pro booking program application.
I book entertainment all over the New England area and I was afraid I was going to lose all of my old and current records but that didn't happen. I love that fact that Levi was able to join me on my computer screen and explain everything she was doing and why she was doing it and have it make sense to a very non technical person (which I am).
Excelisys is my new go to company when it comes to any IT or FileMaker Pro problems I may have moving forward. I also feel like I've made a new friend in this working relationship I now have with Levi and this wonderful company.
Thank you, Paul Costley
King Shots, Inc.
Biggest bottom line: SALES INCREASED! Thank you Excelisys.
My relationship with the Founder of Excelisys goes back 20+ years.
I have witnessed first–hand the creative vision and growth of an Industry leader in Database Solution Development and Deployment. I sought out Christo and his team for my meager project of an Intra–net Sales Automation solution.
We photograph very large competitions nationwide and we needed a system that was easy to use and rock solid, as it was to be setup and torn down in 30 cities over a six-month period.
But most importantly, for a small businessman on a tight budget, I needed to realize a significant increase in operating profit to justify this investment.
Kurt Knippel and Cesar Morales are amazing to work with, especially for someone with all the demands in the world, but with very little knowledge of actual solution building protocols and limitations.
I have been known to be impatient and both Cesar and Kurt held my hand through the entire process, all the while wondering why Christo had put up with a “friend like me” for so many years.
I demanded; they produced. I was impatient; they were soothing and methodical. Biggest bottom line: SALES INCREASED!
I look forward to Kurt, Cesar and Christo’s continued patience and expertise as we refine an already fantastic Solution. Thank you Excelisys.
Fish Data Management Services
Doug has provided timely and helpful support when I have contacted him with specific FileMaker Pro database development needs, questions, and issues.
I came to Excelisys feeling overwhelmed with the FileMaker Pro database project I had been hired to develop for a program at Cornell University.
After spending several weeks in development, then feeling stuck for a few weeks, I decided to hire a FileMaker Pro consultant to assist me. I made my needs clear — that I wanted guidance and support, not someone doing it for me — and that while I had developed for many years, this was a more complex project than I had tackled before.
I met virtually with Doug West several times. He was very knowledgeable, and more importantly, patient and kind as he helped me clarify the tables, relationships and scripts needed to allow students to use WebDirect (and Active Directory authentication) to submit weekly questionnaires.
My FM skills have developed a great deal because of this project and Doug’s tutelage. While the cost per hour was far more than I was making per hour, in the long run, it was well worth the investment. I would definitely use them again.
Phoenix Youth Symphony
Excelisys has handled all of my project issues and concerns thoroughly, professionally and in a timely manner. I have always had positive experiences with Excelisys responding quickly, resolving issues thoroughly based on need and communicating what was done, or needs to be done in a professional manner.
I had problems with an outdated theme that caused problems when upgrades went through. Excelisys was able to fix the issues without interrupting use of our website. They responded very quickly whenever we had issues.
They are currently helping us with migrating our current Wordpress website to a new theme. Fred Morgan worked on our temporary theme fixes and did a great job communicating the issues, what was done and what problems we could face in the future due to our theme issues.
I am currently working with Brad Easley on the transfer to a new theme. When we first had issues and I was determining what needed to be done, and what company to use, I had a good phone conversation to express concerns, get questions answered, etc. Since that time all communication has been done through Basecamp.
I like the convenience of Basecamp, and the ability to communicate, etc., but I am not technology savvy, so it would be nice to touch base with a phone conversation since we are starting a new project and I want to make sure the concerns are understood. Waiting back and forth for information, progress and answers by email is sometimes difficult when trying to express issues and what needs to be done, etc.
Overall, I have had positive experiences working with Excelisys and would recommend them to anyone who needs help with their website!
Your search is over for an affordable real-deal and a true partner for consulting, design, custom development, maintenance, and enhancement of your database solution or web application!
eXcelisys will bring out the best in your business. Just give us a call at 1•866•592•9235 or fill out our Services Request Form for a free initial consultation and estimate. We look forward to working with ~ and for ~ you!