Website and Database Support and Maintenance Services
We’ve all been stuck on those websites or in database applications where the creator got it just the way they wanted once upon a time and then it was never updated. You’re left facing broken links, PHP or db errors, faulty reports, and buttons to nowhere. It’s frustrating.
Effective and productive websites and database applications require regular maintenance and updates. Technologies improve, work-flows change, and security is constantly in flux. Sure, you can try to do it yourself, but where does the time necessary for you to address come from with your already overloaded schedule? Isn’t your time best spent on your business?
Let us do what we’re best at: website maintenance and database application support. We can design, refine and revive the best of ‘em! See for yourself!
Have you inherited a database you know nothing about? Were you abandoned by your database developers, left to maintain and troubleshoot it on your own? Has your current database services and support providers not quite met your needs?
Database application solutions require regular maintenance to run smoothly. It’s not unusual to see databases over 2GB decrease in size by more than 75% after cleaning log files and optimizing tables.
Database maintenance involves checking for signs of corruption, looking for problem areas, rebuilding indexes, removing duplicate records and repairing abnormalities. A database that is not maintained can become sluggish, and cause problems with everyday use. Database backups, data recovery, solution clean up, and database optimization are services expertly managed on a regular basis by Excelisys .
Custom or scheduled data backups
Data recovery, clean up and optimization
Log file interpretation and management
Disk space and database table recovery
Removing duplicate records and repairing abnormalities
Improve workflow logistics
Adding or updating features, functionality, and reports
Updating or adding reports
Website Maintenance and Support Services
Broken links? Getting bad WC3 reports? Website or web application not responsive? Weird error codes? Web database throwing weird messages and not connecting? Forms not working? Web pages won’t load? Been hacked? Is it just plain broke!
Whether it’s simple tweaks, more in-depth repairs or enhancements or a complete redesign, you’ve come to the right place for website help. Our website maintenance and support services team can tame those gremlins!
Real-time inventory management
Adjustments to meet new feature requirements
Incorporate web forms
Web database integration
Rescue from hack attacks.
Tweaks to existing websites
Update images and text
Repair or update existing code
Additional web pages
Performance profiling & troubleshooting
WordPress theme installation and configuration
WordPress security audits and updates
WordPress plugin installation, configuration, & support
Joomla! template installation and configuration
Joomla! security audits and updates
Joomla! extension installation, configuration, & support
MySQL database administration & support
Shopping cart installation, configuration, & support
It was quite a learning experience for myself, as I felt it wasn't a very big job but soon learned that even small jobs aren't as small as we may think they are.
Rob did a great job in setting up the process of receiving and returning cylinders which was totally different from the way we had been thinking about how it should work. Sometimes it just takes a different perspective and look at how to solve a problem.
OUT FREAKING STANDING CUSTOMER SERVICE AND PERFORMANCE!!! Excellent staff! Smart, nice, friendly!
This was my second experience working with Excelisys.
The first experience was excellent! The second experience was beyond EXCELLENT! The developers and contact support staff are super friendly and incredibly knowledgeable! They walked this old woman through everything I needed to get my database up and running.
I can't recommend Excelisys enough! This team is so lovely to deal with. They all jump on board to help whenever it is needed.
I am so happy to have this group standing with me! I will never go anywhere to have my development needs met. I seriously think this group of people at Excelisys is the best in the industry.
Friendly, helpful, funny, smart, empathetic and just wonderful! Those are the adjectives I gladly use to describe the Excelisys team!
They really came through for me during a crisis and made everything fly right. I wish I had a group like this working for me, oh wait ... they do!
Don't waste your time going anywhere else, always speak with Excelisys first! They will not let you down!
Gillman & Gillman, LLC
Happy with Ken and the Excelisys team for the work we have done over the years on our database upgrades and modifications.
Ken Moorhead has been great in Gillman & Gillman's FileMaker and other database development projects.
While it is always difficult to work with an existing system in a long-standing business, Ken has ably adapted to merge his knowledge of the "latest and best" available options work with our existing system.
We have formed a strong professional relationship that I believe will continue for years to come.
Cinema Camera Rentals
The eXcelisys team helped me envision, develop, and implement a full inventory system that my business needed to move forward.
As the rental manager for Cinema Camera Rentals I could see what this business needed to move forward but unfortunately lacked the necessary skills to build a system that would work for us. Thankfully, I was able to transfer my vision to the team at eXcelisys who could to take my ideas, add some of their own, and build a fully customized FileMaker Pro database solution that would be able to streamline day to day operations of the business.
I am very thankful for everyone I met at eXcelisys, but I owe a big thank you to Doug West and Rob Poelking who were not only the driving force behind the development of the system, but also the individuals who were able to brainstorm with me about the obstacles that I faced and how to best confront them. Between the countless phone calls and emails, we were able to create a system that both I and my co-workers can confidently use on a day to day basis.
My project may be finished for now, but I know there will be new things to add in the future. When that time comes I know I won't have to hesitate to reach out to the team at eXcelisys to begin that next phase. Thanks again for all of the help!
Thomas White, LLC
For me being fairly computer illiterate, the work Excelisys has done and their ability to explain made me very comfortable.
There were some misunderstandings and problems in the first phase of this project, but through the cool-headedness of Christo, Kurt, and Duane we were able to communicate and negotiate a mutual conclusion and continue the project.
After about a year's lapse, we started modifications and upgrades, which have gone very smoothly. Your staff is very easy to work with, they respond quickly and I think are creative in their solutions.
In working up the estimates, I believe Duane was very creative in developing the solutions knowing our extremely limited development budget.
If I post something in their PM system, I know I will receive a response from Duane and/or Kurt very quickly, with good advice and suggestions. This current phase of the work has been most pleasant.
I look forward to working more with Excelisys!
Though the process to get from conception to final completion is taking longer than I expected, the work is good and it has been a reasonably pleasant process.
Overall, I've had a good experience, but its taking a lot longer to complete this project than I anticipated. Part of that is on my side, in evaluating, providing feedback, etc, but part of that is on the Excelisys side, the time between seeing iterations and fixes
My two biggest frustrations are that (A) I wish there was a better way to QC the work (I would have loved if Excelisys had a person dedicated to troubleshooting that we could have spent an hour with and they could handle some of the QC work) and (B), I find BaseCamp to be a difficult platform to communicate through because I'm so used to doing everything in emails and being able to see a history in my emails (each individual BaseCamp message comes through as its own thread so it's difficult to see a whole history in my email without going into BaseCamp, and it's difficult to go into BaseCamp if I'm on a mobile device and not at my computer, which I am much of the time).
King Shots, Inc.
Biggest bottom line: SALES INCREASED! Thank you Excelisys.
My relationship with the Founder of Excelisys goes back 20+ years.
I have witnessed first–hand the creative vision and growth of an Industry leader in Database Solution Development and Deployment. I sought out Christo and his team for my meager project of an Intra–net Sales Automation solution.
We photograph very large competitions nationwide and we needed a system that was easy to use and rock solid, as it was to be setup and torn down in 30 cities over a six-month period.
But most importantly, for a small businessman on a tight budget, I needed to realize a significant increase in operating profit to justify this investment.
Kurt Knippel and Cesar Morales are amazing to work with, especially for someone with all the demands in the world, but with very little knowledge of actual solution building protocols and limitations.
I have been known to be impatient and both Cesar and Kurt held my hand through the entire process, all the while wondering why Christo had put up with a “friend like me” for so many years.
I demanded; they produced. I was impatient; they were soothing and methodical. Biggest bottom line: SALES INCREASED!
I look forward to Kurt, Cesar and Christo’s continued patience and expertise as we refine an already fantastic Solution. Thank you Excelisys.
TRW Innovations, LLC
Processing these orders is so much easier thanks to Excelisys. I can’t sing your praises enough. This Thanksgiving, I am thankful for your company and Doug!
I am extremely happy with my decision to go with Execlisys. I have been working with Doug West for the past few weeks and find him to be very knowledgeable and a wonderful communicator.
He is satisfying all my needs for this Database project.
We have built a very productive relationship when it comes to my BizTracker file. I work with his improved BizTracker file for a couple of days, then I create a series of questions or or ask him to explain why some procedure works or doesn't work. He replies, always within the same day, and sometimes within the same hour.
My questions are answered my confusion with an issue is clarified and I feel ready to move on with more improvements.
My BizTracker file is becoming so customized that I find myself excited to work with it.
When I look back at over 4 pages of correspondence on basecamp I am amazed at how far we have come on this project.
I am very satisfied with your firm and would recommend it to anyone who wants to get control of their company's data.
Excelisys gets web projects done in a timely and cost effective manner.
Contacting a developer is a leap of faith. I can't say enough good things about Excelisys and especially about Doug West. He is smart, intuitive and very dedicated to providing thoughtful solutions to our project.
The entire process has been a pleasure and we look forward to further collaborations to take our product even further.
The team approach to the OwnerManager.org and the OwnerManager.us project was so efficient, and the team members (Greg and Fred) are so skilled and intuitive. The end work product was completed, they were professional, and they finished very quickly.
The Excelisys methodology is why I strongly recommend that if you want your visitors to have a beautiful, pleasant, and professional experience at your website, hire Excelisys. Excelisys will not disappoint you or your visitors. Realize and accept that you are not building your web site for you, you are building your web site for your visitors so they can experience your company’s open personality, its dedication to the details of their request, your innovation, and timely professionalism in fulfilling their needs. Having a website that is less than this only hurts your company. Be Smart and get it right from the start.
Your search is over for an affordable real-deal and a true partner for consulting, design, custom development, maintenance, and enhancement of your database solution or web application!
eXcelisys will bring out the best in your business. Just give us a call at 1•866•592•9235 or fill out our Services Request Form for a free initial consultation and estimate. We look forward to working with ~ and for ~ you!