Database Support, Maintenance, and Repair Services
Excelisys’ comprehends that a company’s database systems are crucial to their business and competitive edge in the marketplace. Uptime of 100% is the goal and we pride ourselves on providing quick response to your database support issues. You have access to your database support team almost 24/7 through our client/project management system and of course by phone. If your current database solution is experiencing some technical difficulties, whether we built it or not, we can quickly assess and address most database issues same-day or within 24 hours.
Database Support and Maintenance Services:
Database server troubleshooting
Migrations and conversions
Code clean up
Database integration with other systems
– The More Popular Database Technologies and Frameworks We Play With –
As a school district that was struggling with paper records of students and credits, we approached Excelisys with the idea of using Filemaker to setup a database for our counselors to access on their desktops and iPads.
Our counselors had binders upon binders of student records and classes. They spent weeks after the start of each semester calculating by hand what credits remained for every student.
We were in desperate need of a more streamlined solution! Within a week after starting the project Excelisys had taken our idea and turned into a fully functional solution.
We went back in forth with revisions and tweaks to get it just right. Our developer Michael was absolutely amazing. Very prompt and professional in all of his responses and knew exactly what we needed to get to our end goal.
What was really impressive was at the end of the project he sent us an entire 40 page document that outlined all the work that had been done and instructions on how to use our new solution!
Every single person who has seen this database is absolutely blown away by it.
I look forward to the day when I need to create another project like this so I can work with Excelisys again!
Best money spent on my business to date! Don’t hesitate, hire Excelisys today!
My first contact was with Levi, who listened to my lengthy story of how I ended up desperately needing Excelisys' help.
From the first conversation to the hand off to the PM and subsequently the programmer, everyone knew my story, I didn't need to reiterate my needs, my timing, my hesitation, or expectations - Levi had explained it all and everyone understood my goals and more importantly had a plan.
The Excelisys team professes expert level FileMaker Pro knowledge, which I had been promised by a number of other "experts", Excelisys is the one group who delivered. My database looked great on the front end, the back end was a disaster!
They delivered a fully functioning and repaired system utilizing less time than discussed (when does that EVER happen?) and I was left with more time to add bells and whistles I didn't think I could afford. The end result is gained efficiency and productivity.
The only downside was the delay from the point of signed proposal to the mid-week strategy call. I think the total time between discussing my issue with Levi (voted most awesome person in 2013) to my conference with Doug and Ken was 1 week. I wish that process could have been more streamlined.
Overall my experience with Excelisys was total satisfaction! I look forward to a long lasting relationship with this amazing group. I wish all companies found on the internet exceeded expectations as Excelisys has done.
Excelisys has been very responsive, addressed the requirements of my project with careful consideration, and a pleasure to work with. Thanks for all the work so far guys!
From a development perspective I think I underestimated the hours that would be required to complete the base level of this project, but that's not something I can really fault you guys with.
The only other issue from a customer and cost-benefit direction is the role of the project manager given that this is a smaller project (dedicated to one developer).
It would be nice to have a better idea of who is responsible for what aspect of the project and also to prevent any duplication of effort. Just me nit picking but having both the developer and project manager tutoring me on creating layouts in the shell files seems a bit overkill.
Overall though, I'd say Excelisys has been very responsive, addressed the requirements of my project with careful consideration and a pleasure to work with. Thanks for all the work so far guys!
From my view you listened to what I wanted and wrote it down or it was on the message board so it was written down.
I had so many people in other companies listen and then not do anything I said. So I got everything I wanted.
I can’t gauge yet how the users will respond as this will take some time. But I got what I wanted. I try stuff and if it works out or not is a bi product that I know is an unknown. So I got what I wanted and it will help me with an unknown.
I am a very tough person to deal with. And sometimes I don’t even know what I want until a week later. So it is hard dealing with that and trying to solve unknowns and knowing I had better get it right because money is being spent.
Yes, I got what I wanted.
It has been a pleasure to work with Excelisys, because they are responsive, communicate well, and have the resources to get the job done.
We have a complicated FileMaker Pro application connected to an equally complicated PHP web application inherited from another custom development "firm".
Excelisys has been a wonderful partner helping us evolve the software as our needs have changed and grown. We’ve also worked with them to layout the specifications for developing a new system from scratch. They have been flexible to work with, including communication via email, their Basecamp application or GoToMeeting conference calls.
I would readily recommend Excelisys to another business, whether they want to build a custom system from the ground up, or update an existing application.
I have worked with the same developer, Doug West, annually since December 2010. He is ah-mazing. He "gets it" the first time I explain it.
So refreshing to find a developer who speaks the same language as those who are just users of the program. Doug has always been friendly, professional and patient with me. I look forward to continuing to work with Doug each year.
Always a great experience - meet or exceeds my goals every time!
Consummate professionals who calmly dissected the problems and produced some innovative solutions...
eXcelisys has a talented group of software consultants. We used them for a custom database program that was efficiently completed by a single developer.
The level of communication regarding timelines, deadlines and action items with our assigned consultant was outstanding. As with any large software project, we ran into some issues early on – our developer was the consummate professional who calmly dissected the problems and produced some innovative solutions to keep things moving along.
Their pricing model is also reasonable and fair. We will have no qualms about using them in the future – I do highly recommend them.
I can count on Excelisys to have the technical expertise to accomplish whatever job I need. They are always looking ahead to advise me on additional ways to achieve my goals.
Rick went out of his way to speak with me about my new business and gave me some really good advice to pursue (unrelated to computers). He was just interested in helping me.
Greg is a very efficient manager. He is able to translate my non-computer speak into computer lingo for the programmers.
I worked with Greg and Vikki on this most recent project. They presented a "grand plan" of what I would like to achieve and then we started working on it in phases.
Vikki was very patient in teaching me how to use the new features that I wasn’t familiar with. Thanks guys.
Your search is over for an affordable real-deal and a true partner for consulting, design, custom development, maintenance, and enhancement of your database solution or web application!
eXcelisys will bring out the best in your business. Just give us a call at 1•866•592•9235 or fill out our Services Request Form for a free initial consultation and estimate. We look forward to working with ~ and for ~ you!