Effective and productive websites and web applications require regular web repair, web updates, and the occasional website fix and tweak. Technologies improve, work-flows change, content links break, and security is constantly in flux.
Finding the right web repair support services company can be daunting, so talk to us first, it’s free, and you will find us friendly, knowledgeable, experienced, and based and operated in the USA.
We also EXceed with web design and web development to revive your existing website to current “responsive” standards – give us a call and let us do it all!
Website Repair Expertise
Small sampling of some common web repair issues we can help with;
Broken links? Getting bad WC3 reports? Website or web application not responsive? Users experiencing error codes? Web database throwing disconnect messages? Forms not working? Web pages won’t load? Been hacked? Is it just plain broke!
Whether it’s simple tweaks, a more in-depth web repair, website enhancements, or a complete website redesign, you’ve come to the right place for your web repair needs. Our web site repair and website fix services team can tame those nasty web gremlins!
Real-time inventory management
Adjustments to meet new feature requirements
Incorporate web forms
Web database integration
Rescue from hack attacks.
Tweaks to existing websites
Trim or update images
Text content updates
Repair or update existing code/links
Additional web pages
Performance profiling & troubleshooting
WordPress theme installation and configuration
WordPress security audits and updates
WordPress plugin installation, configuration, & support
Joomla! template installation and configuration
Joomla! security audits and updates
Joomla! extension installation, configuration, & support
MySQL database administration & support
Off site backups
Shopping cart installation, configuration, & support
We have a complicated FileMaker Pro application connected to an equally complicated PHP web application inherited from another custom development "firm".
Excelisys has been a wonderful partner helping us evolve the software as our needs have changed and grown. We’ve also worked with them to layout the specifications for developing a new system from scratch. They have been flexible to work with, including communication via email, their Basecamp application or GoToMeeting conference calls.
I would readily recommend Excelisys to another business, whether they want to build a custom system from the ground up, or update an existing application.
ASAP Aquatics, LLC
Excelisys rocked! If we could think it up they could make it happen.
When looking for a vendor to update our database that was assembled over many years of self taught developing there was much concern if it could be resurrected from the duct tape and chicken wire holding it together.
We chose Excelisys because they took time to understand not only our database but how it was used in the business and what we actually do. We spent a lot of time discussing daily operations and they genuinely wanted to make the database solution work for us, not create a cookie cutter solution.
Outside the difficulties of sifting through the unorganized database we presented, we also relied heavily on third party synchronization for the database. They studied the synchronization software, consulted with the programmers when necessary and were able to seamlessly incorporate and actually improve the efficiency of the synchronization process across all our mobile devices.
After completing a rebuild of our database there were only a couple minor bugs and they were fixed almost as fast as we could post them. The process went so smoothly we decided to proceed with making data available online for our clients.
The design of a website, adding a secure client side with multiple levels of login and incorporating the syncing process was very complicated but again they excelled and diligently worked out any bugs that popped up. The database is an absolute necessity for our day to day operations and it has been solidly improved by Excelisys. The rewards have been profound and have allowed us a new level of creative thinking and service to our clients is now fast and direct.
Collaborating primarily online and via phone was a new experience. A good experience. It allowed everyone to focus and keep track of complexities and progress. It also allowed a terrific group of specialists to be brought together from great distances to produce a very professional, structured, yet fun team. They really feel like an extension of our business. If we could think it up they could make it happen.
We are going on seven years with Excelisys and I can't wait to see what we come up with in the future.
The team at Excelysis was able to take what was/is a very complex set of variables, interactions, and processes in our business system and compile them in a logical way for our custom database build.
It did take quite a lot of work to make it happen, but the entire time, the project manager and lead developer were very effective.
I would say the only glitch that came up repeatedly was involved with interfacing with our existing website application development needs. The database Excelysis built for us needed to interface/sync with our current website backend. And the website shopping cart was a custom build solution from another company.
So there was never an easy, simple fix to issues that came up. That's fine and understandable. What that meant, though, was that time estimates for new issues that we tasked Excelysis with completing were often underestimated.
I acknowledge the difficulty with properly estimating (and not over-estimating, which would have its own frustrations) the time it takes to perform fixes on custom built interfaces.
All in all, a fine experience. Thank you!
J&J Worldwide Services
Ken is always available when I need him, even on Sunday afternoon at the airport.
From my view you listened to what I wanted and wrote it down or it was on the message board so it was written down.
I had so many people in other companies listen and then not do anything I said. So I got everything I wanted.
I can’t gauge yet how the users will respond as this will take some time. But I got what I wanted. I try stuff and if it works out or not is a bi product that I know is an unknown. So I got what I wanted and it will help me with an unknown.
I am a very tough person to deal with. And sometimes I don’t even know what I want until a week later. So it is hard dealing with that and trying to solve unknowns and knowing I had better get it right because money is being spent.
Yes, I got what I wanted.
Thomas White, LLC
For me being fairly computer illiterate, the work Excelisys has done and their ability to explain made me very comfortable.
There were some misunderstandings and problems in the first phase of this project, but through the cool-headedness of Christo, Kurt, and Duane we were able to communicate and negotiate a mutual conclusion and continue the project.
After about a year's lapse, we started modifications and upgrades, which have gone very smoothly. Your staff is very easy to work with, they respond quickly and I think are creative in their solutions.
In working up the estimates, I believe Duane was very creative in developing the solutions knowing our extremely limited development budget.
If I post something in their PM system, I know I will receive a response from Duane and/or Kurt very quickly, with good advice and suggestions. This current phase of the work has been most pleasant.
First off, I think your own site is excellent. When looking for a developer I couldn’t believe how many folks had horrible sites but were competing to build mine - your site was clean, professional, full of details but not too busy; in a phrase, exactly what I wanted mine to be.
Account manager: Rick has been great. He has been easy to talk to, a great listener, and has been honest and up-front with me through every aspect of the build. I hate passive aggressiveness with a passion and appreciate how straightforward Rick has been at every step.
When I forgot an aspect of our contract and stepped outside of the bounds of it he called me on it immediately, but did so gracefully and professionally. This is someone I can work with.
He has also been patient with my delays with a build that is probably a bit outside of what you normally see; I’m not yet ready to launch and am okay with taking a little bit longer to develop my solution slowly - while this has contributed to our nearly two-year relationship now, I’ve never felt rushed and appreciate that you’re working with my timeline.
Project manager: Kurt has been good; I think that our relationship hasn’t faced the need to develop as deeply because Abhi has been far more involved, independent, and easy to communicate with than I get the impression the average developer is.
Since Abhi is so independent Kurt is rarely required to step in and interact directly; this is one of the very few things I would change.
Not seeing Kurt in action keeps me from understanding what he specifically brings to the fight; I can understand what Rick, Abhi, and Nick’s roles are, but I’m a bit in the dark as to what Kurt does other than coordinate start/stop times with me. I’ve never had a single complaint about what I’ve seen him do, I just haven’t seen much.
That doesn’t mean he isn’t behind the scenes working his tail off, it just means I haven’t seen it and therefore I don’t understand it.
Lead developer: Abhi is great. Often I don’t understand exactly what I’m asking for or the technical implications of my request; Abhi does a good job of breaking things down in ways that I can understand and demonstrates an absolute mastery of the coding he’s required to do in every aspect of the builds.
Lead designer: I’ve had very little opportunity to interact with Nick since we had mockups of most of the pages already designed when we started, but I don’t have any reason to complain about his work.
It has been quick, professional, and without errors. Overall build thus far: I’ve been very pleased with what we’ve gotten done so far. I have the general impression that I’m getting more than I’m paying for, and a couple of things contribute to that.
First, we had a bit of an issue with the lead developer who was initially assigned to me (I think his name was Tom?). The situation with him was resolved in a timely fashion, and one thing that I specifically noticed was that I was not billed for any of the time that he took; although I’m sure that cost Excelisys money, none of those costs were passed on to me, as the customer. This spoke volumes.
Second, although this is my first website/database design/build, I get the impression that Abhi works very quickly for a developer and I’m benefitting from his efficiency. The quality of the work has been very good.
There have been several major bugs that I’ve discovered as I’ve thoroughly tested the builds over the past year: some of the functions that were designed simply do not work.
However, I recognize that there’s an inherent tradeoff here - I could demand an absolutely perfect product on the first delivery and Excelisys could deliver it... but that would take a lot of hours of testing that I could just as easily, and far more cheaply, do myself.
I feel like I’m being given a work in progress to evaluate and give feedback on, and that’s exactly how I like it. I have no complaints whatsoever.
Excelisys materials: Everything I’ve encountered has been professional, attractive, concise, and well-designed (in short, the exact opposite of everything I’m used to working with in the federal government).
From the invoice design to the hourly rate handout; from Basecamp to this survey; it has all been incredibly user-friendly. Don’t change a thing.
Excelisys has been very responsive, addressed the requirements of my project with careful consideration, and a pleasure to work with. Thanks for all the work so far guys!
From a development perspective I think I underestimated the hours that would be required to complete the base level of this project, but that's not something I can really fault you guys with.
The only other issue from a customer and cost-benefit direction is the role of the project manager given that this is a smaller project (dedicated to one developer).
It would be nice to have a better idea of who is responsible for what aspect of the project and also to prevent any duplication of effort. Just me nit picking but having both the developer and project manager tutoring me on creating layouts in the shell files seems a bit overkill.
Overall though, I'd say Excelisys has been very responsive, addressed the requirements of my project with careful consideration and a pleasure to work with. Thanks for all the work so far guys!
The website was up and running, and was a hit the first day of the conference! They saved the day again even under the most extreme pressure.
We just opened a subsidiary company and we were invited to sponsor a conference and by doing so we knew we would get an extreme amount of exposure. We knew we had to get a new website designed and up and running.
We contacted Christo and Kurt and informed them of what we thought was going to be the impossible and we were ready for the worse.
Because of our past experience, we should have known better. They immediately put me in touch with Katie and she designed it beautifully and exactly like we spoke of in only one conversation.
The website was up and running, and was a hit the first day of the conference! They saved the day again even under the most extreme pressure.
With constant changes in the ebb and flow of data in and out FileMaker Pro and its connections to the Web, ODBC, and other external connections, it is good to have a team who are up on the latest developments and who know how to clearly layout expectations.
I can't wait to work with them in FileMaker Pro 12 when it comes out!
eXcelisys has helped us build a fantastic site where our clients can access service information and images taken from our large company database.
Designing the site’s functionality was truly a collaborative process, and the eXcelisys staff did a great job implementing our feedback into the project. Their staff’s knowledge of FileMaker, MirrorSync, and Wordpress made development a breeze.
Once the project was finished, they wasted no time in taking it live along with our new public site. We’ll definitely use eXcelisys for our future database and website needs!
Your search is over for an affordable real-deal and a true partner for consulting, design, custom development, maintenance, and enhancement of your database solution or web application!
eXcelisys will bring out the best in your business. Just give us a call at 1•866•592•9235 or fill out our Services Request Form for a free initial consultation and estimate. We look forward to working with ~ and for ~ you!