Effective and productive websites and web applications require regular website maintenance service, updates, and the occasional fix and repair. Technologies improve, work-flows change, and security is constantly in flux.
Finding the right website maintenance services company can be daunting, so talk to us first, it’s free, and you will find us friendly, knowledgeable, and eXperienced!
We also eXceed with web design and web development to revive your eXisting website to current standards – give us a call and let us do it all!
A Sampling of Our Website Maintenance Services
Small sampling of some common website maintenance services issues we can help with;
Broken links? Getting bad WC3 reports? Website or web application not responsive? Users experiencing error codes? Web database throwing disconnect messages? Forms not working? Web pages won’t load? Been hacked? Is it just plain broke!
Whether it’s simple tweaks, more in-depth repairs or enhancements or a complete redesign, you’ve come to the right place for website maintenance services. Our website maintenance and support services team can tame those nasty web gremlins!
Real-time inventory management
Adjustments to meet new feature requirements
Incorporate web forms
Web database integration
Rescue from hack attacks.
Tweaks to existing websites
Update images and text
Repair or update existing code/links
Additional web pages
Performance profiling & troubleshooting
WordPress theme installation and configuration
WordPress security audits and updates
WordPress plugin installation, configuration, & support
Joomla! template installation and configuration
Joomla! security audits and updates
Joomla! extension installation, configuration, & support
MySQL database administration & support
Off site backups
Shopping cart installation, configuration, & support
As a school district that was struggling with paper records of students and credits, we approached Excelisys with the idea of using Filemaker to setup a database for our counselors to access on their desktops and iPads.
Our counselors had binders upon binders of student records and classes. They spent weeks after the start of each semester calculating by hand what credits remained for every student.
We were in desperate need of a more streamlined solution! Within a week after starting the project Excelisys had taken our idea and turned into a fully functional solution.
We went back in forth with revisions and tweaks to get it just right. Our developer Michael was absolutely amazing. Very prompt and professional in all of his responses and knew exactly what we needed to get to our end goal.
What was really impressive was at the end of the project he sent us an entire 40 page document that outlined all the work that had been done and instructions on how to use our new solution!
Every single person who has seen this database is absolutely blown away by it.
I look forward to the day when I need to create another project like this so I can work with Excelisys again!
Ascend Performance Materials
Contacting a developer is a leap of faith. I can't say enough good things about Excelisys and especially about Doug West. He is smart, intuitive and very dedicated to providing thoughtful solutions to our project.
The entire process has been a pleasure and we look forward to further collaborations to take our product even further.
Phoenix Youth Symphony
Excelisys has handled all of my project issues and concerns thoroughly, professionally and in a timely manner. I have always had positive experiences with Excelisys responding quickly, resolving issues thoroughly based on need and communicating what was done, or needs to be done in a professional manner.
I had problems with an outdated theme that caused problems when upgrades went through. Excelisys was able to fix the issues without interrupting use of our website. They responded very quickly whenever we had issues.
They are currently helping us with migrating our current Wordpress website to a new theme. Fred Morgan worked on our temporary theme fixes and did a great job communicating the issues, what was done and what problems we could face in the future due to our theme issues.
I am currently working with Brad Easley on the transfer to a new theme. When we first had issues and I was determining what needed to be done, and what company to use, I had a good phone conversation to express concerns, get questions answered, etc. Since that time all communication has been done through Basecamp.
I like the convenience of Basecamp, and the ability to communicate, etc., but I am not technology savvy, so it would be nice to touch base with a phone conversation since we are starting a new project and I want to make sure the concerns are understood. Waiting back and forth for information, progress and answers by email is sometimes difficult when trying to express issues and what needs to be done, etc.
Overall, I have had positive experiences working with Excelisys and would recommend them to anyone who needs help with their website!
My relationship with the Founder of Excelisys goes back 20+ years.
I have witnessed first–hand the creative vision and growth of an Industry leader in Database Solution Development and Deployment. I sought out Christo and his team for my meager project of an Intra–net Sales Automation solution.
We photograph very large competitions nationwide and we needed a system that was easy to use and rock solid, as it was to be setup and torn down in 30 cities over a six-month period.
But most importantly, for a small businessman on a tight budget, I needed to realize a significant increase in operating profit to justify this investment.
Kurt Knippel and Cesar Morales are amazing to work with, especially for someone with all the demands in the world, but with very little knowledge of actual solution building protocols and limitations.
I have been known to be impatient and both Cesar and Kurt held my hand through the entire process, all the while wondering why Christo had put up with a “friend like me” for so many years.
I demanded; they produced. I was impatient; they were soothing and methodical. Biggest bottom line: SALES INCREASED!
I look forward to Kurt, Cesar and Christo’s continued patience and expertise as we refine an already fantastic Solution. Thank you Excelisys.
I have worked with the same developer, Doug West, annually since December 2010. He is ah-mazing. He "gets it" the first time I explain it.
So refreshing to find a developer who speaks the same language as those who are just users of the program. Doug has always been friendly, professional and patient with me. I look forward to continuing to work with Doug each year.
Always a great experience - meet or exceeds my goals every time!
Gillman & Gillman, LLC
Happy with Ken and the Excelisys team for the work we have done over the years on our database upgrades and modifications.
Ken Moorhead has been great in Gillman & Gillman's FileMaker and other database development projects.
While it is always difficult to work with an existing system in a long-standing business, Ken has ably adapted to merge his knowledge of the "latest and best" available options work with our existing system.
We have formed a strong professional relationship that I believe will continue for years to come.
Our organization chose Excelisys to expand our FileMaker Pro database to our off-site team members using WebDirect. Our experience with Excelisys is one of partnership: the Project Manager was focused, attentive to our specific needs, made straightforward technical recommendations, and was available to ensure technical problems were actually solved. The pricing was straightforward and fair.
My experience: as part of a network of non-profit agencies, FileMaker Pro was selected as a database to compile and analyze a directory of national and local programs doing innovative work on child development. A large amount of work went into the design of the project, specification of data elements, etc, but the actual programming of the database was left to the last moment.
I volunteered to put the project into action through FileMaker Pro. I found FileMaker Pro straightforward in terms of database design – but implementing it on a Server with WebDirect access for multiple participants was beyond my scope. And of course, a funding deadline loomed. We researched options on the Internet, found several services claiming FileMaker Pro expertise, quickly interviewed them by phone and selected Excelisys. Excelisys was an excellent choice – far exceeding our expectations.
My first contact at Excelisys was with our Account Manager. The initial discussion was quick and to the point, noting the urgent nature of my problem. Pricing was straightforward and fair. The Account Manager promptly assigned me to a FileMaker Pro Project Manager who was outstanding. I would rate the skill of the Project Manager at a mastery level – in terms of database knowledge in general, FileMaker software knowledge in particular and interpersonal skills.
Our Project Manager quickly identified our particular technical problem and was able recommend the specific steps needed to provide WebDirect access. Within a short time, our FileMaker Pro project was back on track, our deadline was met and we received rave reviews.
I was so impressed with the FileMaker Project Manager that I have continued to use Excelisys to enhance the FileMaker database, especially the report functionality. Even though my knowledge of databases is only at an intermediate level, the Project Manager treated me consistently with respect and promoted my learning and problem solving. I have had the experience before of having tech experts talk in jargon, solve problems without explaining how, which then left me dependent on paying for more consultant time when the next technical problem arose. My experience with Excelisys is one of partnership: the Project Manager was focused, attentive to my specific needs, made straightforward technical recommendations, and was available to ensure the problem was actually solved. I also like Excelisys' use of BaseCamp as a way to keep all the conversations in one place – it is easy to track the process of problem identification and resolution. I give Excelisys my highest recommendation and plan to continue to consult them for other projects including upgrading our web site. I was charged very fairly for the time spent on the project.
First off, I think your own site is excellent. When looking for a developer I couldn’t believe how many folks had horrible sites but were competing to build mine - your site was clean, professional, full of details but not too busy; in a phrase, exactly what I wanted mine to be.
Account manager: Rick has been great. He has been easy to talk to, a great listener, and has been honest and up-front with me through every aspect of the build. I hate passive aggressiveness with a passion and appreciate how straightforward Rick has been at every step.
When I forgot an aspect of our contract and stepped outside of the bounds of it he called me on it immediately, but did so gracefully and professionally. This is someone I can work with.
He has also been patient with my delays with a build that is probably a bit outside of what you normally see; I’m not yet ready to launch and am okay with taking a little bit longer to develop my solution slowly - while this has contributed to our nearly two-year relationship now, I’ve never felt rushed and appreciate that you’re working with my timeline.
Project manager: Kurt has been good; I think that our relationship hasn’t faced the need to develop as deeply because Abhi has been far more involved, independent, and easy to communicate with than I get the impression the average developer is.
Since Abhi is so independent Kurt is rarely required to step in and interact directly; this is one of the very few things I would change.
Not seeing Kurt in action keeps me from understanding what he specifically brings to the fight; I can understand what Rick, Abhi, and Nick’s roles are, but I’m a bit in the dark as to what Kurt does other than coordinate start/stop times with me. I’ve never had a single complaint about what I’ve seen him do, I just haven’t seen much.
That doesn’t mean he isn’t behind the scenes working his tail off, it just means I haven’t seen it and therefore I don’t understand it.
Lead developer: Abhi is great. Often I don’t understand exactly what I’m asking for or the technical implications of my request; Abhi does a good job of breaking things down in ways that I can understand and demonstrates an absolute mastery of the coding he’s required to do in every aspect of the builds.
Lead designer: I’ve had very little opportunity to interact with Nick since we had mockups of most of the pages already designed when we started, but I don’t have any reason to complain about his work.
It has been quick, professional, and without errors. Overall build thus far: I’ve been very pleased with what we’ve gotten done so far. I have the general impression that I’m getting more than I’m paying for, and a couple of things contribute to that.
First, we had a bit of an issue with the lead developer who was initially assigned to me (I think his name was Tom?). The situation with him was resolved in a timely fashion, and one thing that I specifically noticed was that I was not billed for any of the time that he took; although I’m sure that cost Excelisys money, none of those costs were passed on to me, as the customer. This spoke volumes.
Second, although this is my first website/database design/build, I get the impression that Abhi works very quickly for a developer and I’m benefitting from his efficiency. The quality of the work has been very good.
There have been several major bugs that I’ve discovered as I’ve thoroughly tested the builds over the past year: some of the functions that were designed simply do not work.
However, I recognize that there’s an inherent tradeoff here - I could demand an absolutely perfect product on the first delivery and Excelisys could deliver it... but that would take a lot of hours of testing that I could just as easily, and far more cheaply, do myself.
I feel like I’m being given a work in progress to evaluate and give feedback on, and that’s exactly how I like it. I have no complaints whatsoever.
Excelisys materials: Everything I’ve encountered has been professional, attractive, concise, and well-designed (in short, the exact opposite of everything I’m used to working with in the federal government).
From the invoice design to the hourly rate handout; from Basecamp to this survey; it has all been incredibly user-friendly. Don’t change a thing.
Excelisys was great at creating a FileMaker Pro solution for us from the ground up. They anticipated what we needed and got it up and running.
We were using a very old version of FileMaker database to keep track of our bike tours and registrations. It was proprietary and we were not able to make any changes to the system ourselves, yet it was completed outdated on an old version of FileMaker.
Excelisys created a new solution for us called Tour Tracker on a current version of FileMaker and did a great job of migrating our old data to the new solution. We’ve had few and minor problems with our current system since it’s been implemented and have been very happy with it.
Thomas White, LLC
For me being fairly computer illiterate, the work Excelisys has done and their ability to explain made me very comfortable.
There were some misunderstandings and problems in the first phase of this project, but through the cool-headedness of Christo, Kurt, and Duane we were able to communicate and negotiate a mutual conclusion and continue the project.
After about a year's lapse, we started modifications and upgrades, which have gone very smoothly. Your staff is very easy to work with, they respond quickly and I think are creative in their solutions.
In working up the estimates, I believe Duane was very creative in developing the solutions knowing our extremely limited development budget.
If I post something in their PM system, I know I will receive a response from Duane and/or Kurt very quickly, with good advice and suggestions. This current phase of the work has been most pleasant.
I look forward to working more with Excelisys!
Your search is over for an affordable real-deal and a true partner for consulting, design, custom development, maintenance, and enhancement of your database solution or web application!
eXcelisys will bring out the best in your business. Just give us a call at 1•866•592•9235 or fill out our Services Request Form for a free initial consultation and estimate. We look forward to working with ~ and for ~ you!