Effective and productive websites and web applications require regular website maintenance service, updates, and the occasional fix and repair. Technologies improve, work-flows change, and security is constantly in flux.
Finding the right website maintenance services company can be daunting, so talk to us first, it’s free, and you will find us friendly, knowledgeable, and eXperienced!
We also eXceed with web design and web development to revive your eXisting website to current standards – give us a call and let us do it all!
A Sampling of Our Website Maintenance Services
Small sampling of some common website maintenance services issues we can help with;
Broken links? Getting bad WC3 reports? Website or web application not responsive? Users experiencing error codes? Web database throwing disconnect messages? Forms not working? Web pages won’t load? Been hacked? Is it just plain broke!
Whether it’s simple tweaks, more in-depth repairs or enhancements or a complete redesign, you’ve come to the right place for website maintenance services. Our website maintenance and support services team can tame those nasty web gremlins!
Real-time inventory management
Adjustments to meet new feature requirements
Incorporate web forms
Web database integration
Rescue from hack attacks.
Tweaks to existing websites
Update images and text
Repair or update existing code/links
Additional web pages
Performance profiling & troubleshooting
WordPress theme installation and configuration
WordPress security audits and updates
WordPress plugin installation, configuration, & support
Joomla! template installation and configuration
Joomla! security audits and updates
Joomla! extension installation, configuration, & support
MySQL database administration & support
Off site backups
Shopping cart installation, configuration, & support
When looking for a vendor to update our database that was assembled over many years of self taught developing there was much concern if it could be resurrected from the duct tape and chicken wire holding it together.
We chose Excelisys because they took time to understand not only our database but how it was used in the business and what we actually do. We spent a lot of time discussing daily operations and they genuinely wanted to make the database solution work for us, not create a cookie cutter solution.
Outside the difficulties of sifting through the unorganized database we presented, we also relied heavily on third party synchronization for the database. They studied the synchronization software, consulted with the programmers when necessary and were able to seamlessly incorporate and actually improve the efficiency of the synchronization process across all our mobile devices.
After completing a rebuild of our database there were only a couple minor bugs and they were fixed almost as fast as we could post them. The process went so smoothly we decided to proceed with making data available online for our clients.
The design of a website, adding a secure client side with multiple levels of login and incorporating the syncing process was very complicated but again they excelled and diligently worked out any bugs that popped up. The database is an absolute necessity for our day to day operations and it has been solidly improved by Excelisys. The rewards have been profound and have allowed us a new level of creative thinking and service to our clients is now fast and direct.
Collaborating primarily online and via phone was a new experience. A good experience. It allowed everyone to focus and keep track of complexities and progress. It also allowed a terrific group of specialists to be brought together from great distances to produce a very professional, structured, yet fun team. They really feel like an extension of our business. If we could think it up they could make it happen.
We are going on seven years with Excelisys and I can't wait to see what we come up with in the future.
I was introduced to Excelisys by my NetSuite development partner 360 Cloud Solutions. We are developing a plugin that connects WordPress to NetSuite. Fred Morgan has been a great asset and always makes himself available for any questions. The development by Fred is always done on time and usually ahead of schedule.
The only thing I don’t like about Excelisys is the fact you have to prepay hours.
Excelisys has been very responsive, addressed the requirements of my project with careful consideration, and a pleasure to work with. Thanks for all the work so far guys!
From a development perspective I think I underestimated the hours that would be required to complete the base level of this project, but that's not something I can really fault you guys with.
The only other issue from a customer and cost-benefit direction is the role of the project manager given that this is a smaller project (dedicated to one developer).
It would be nice to have a better idea of who is responsible for what aspect of the project and also to prevent any duplication of effort. Just me nit picking but having both the developer and project manager tutoring me on creating layouts in the shell files seems a bit overkill.
Overall though, I'd say Excelisys has been very responsive, addressed the requirements of my project with careful consideration and a pleasure to work with. Thanks for all the work so far guys!
eXcelisys has a talented group of software consultants. We used them for a custom database program that was efficiently completed by a single developer.
The level of communication regarding timelines, deadlines and action items with our assigned consultant was outstanding. As with any large software project, we ran into some issues early on – our developer was the consummate professional who calmly dissected the problems and produced some innovative solutions to keep things moving along.
Their pricing model is also reasonable and fair. We will have no qualms about using them in the future – I do highly recommend them.
Patricia Rush, MD MBA
Associate Professor-University of Chicago (retired)
Excelisys was an excellent choice – far exceeding our expectations.
Our organization chose Excelisys to expand our FileMaker Pro database to our off-site team members using WebDirect. Our experience with Excelisys is one of partnership: the Project Manager was focused, attentive to our specific needs, made straightforward technical recommendations, and was available to ensure technical problems were actually solved. The pricing was straightforward and fair.
My experience: as part of a network of non-profit agencies, FileMaker Pro was selected as a database to compile and analyze a directory of national and local programs doing innovative work on child development. A large amount of work went into the design of the project, specification of data elements, etc, but the actual programming of the database was left to the last moment.
I volunteered to put the project into action through FileMaker Pro. I found FileMaker Pro straightforward in terms of database design – but implementing it on a Server with WebDirect access for multiple participants was beyond my scope. And of course, a funding deadline loomed. We researched options on the Internet, found several services claiming FileMaker Pro expertise, quickly interviewed them by phone and selected Excelisys. Excelisys was an excellent choice – far exceeding our expectations.
My first contact at Excelisys was with our Account Manager. The initial discussion was quick and to the point, noting the urgent nature of my problem. Pricing was straightforward and fair. The Account Manager promptly assigned me to a FileMaker Pro Project Manager who was outstanding. I would rate the skill of the Project Manager at a mastery level – in terms of database knowledge in general, FileMaker software knowledge in particular and interpersonal skills.
Our Project Manager quickly identified our particular technical problem and was able recommend the specific steps needed to provide WebDirect access. Within a short time, our FileMaker Pro project was back on track, our deadline was met and we received rave reviews.
I was so impressed with the FileMaker Project Manager that I have continued to use Excelisys to enhance the FileMaker database, especially the report functionality. Even though my knowledge of databases is only at an intermediate level, the Project Manager treated me consistently with respect and promoted my learning and problem solving. I have had the experience before of having tech experts talk in jargon, solve problems without explaining how, which then left me dependent on paying for more consultant time when the next technical problem arose. My experience with Excelisys is one of partnership: the Project Manager was focused, attentive to my specific needs, made straightforward technical recommendations, and was available to ensure the problem was actually solved. I also like Excelisys' use of BaseCamp as a way to keep all the conversations in one place – it is easy to track the process of problem identification and resolution. I give Excelisys my highest recommendation and plan to continue to consult them for other projects including upgrading our web site. I was charged very fairly for the time spent on the project.
Bay Cinema Holdings (Gulf Camera)
We are making good progress and I am very happy with the way the project is going.
Working with Excelisys and particularly Andy Persons has been great! Andy is always on top of things (even when I haven't been) and responds quickly and succinctly.
Andy does what he says he's going to do, when he says he's going to do it. If I could say the same about my side of the project we would have reached the goal line earlier in the year - I think we might be on the 10-20 yard line now.
A field goal would do it but our goal is a touchdown with the extra point!
One of the things I've learned is just how time consuming the process is for both developer and the client. We're not yet through with many (most?) of our projects but I'm sure we'll get there eventually.
We have a few tweaks still to work out and reports to install (the delay is on my part, not Andy's) and then I'm confident we'll end up with a great product that will fit our needs almost to a T!
Probably the biggest surprise is how fast our hours/$$ are gobbled up. C'est la vie?
Thomas White, LLC
For me being fairly computer illiterate, the work Excelisys has done and their ability to explain made me very comfortable.
There were some misunderstandings and problems in the first phase of this project, but through the cool-headedness of Christo, Kurt, and Duane we were able to communicate and negotiate a mutual conclusion and continue the project.
After about a year's lapse, we started modifications and upgrades, which have gone very smoothly. Your staff is very easy to work with, they respond quickly and I think are creative in their solutions.
In working up the estimates, I believe Duane was very creative in developing the solutions knowing our extremely limited development budget.
If I post something in their PM system, I know I will receive a response from Duane and/or Kurt very quickly, with good advice and suggestions. This current phase of the work has been most pleasant.
I look forward to working more with Excelisys!
Fish Data Management Services
Doug has provided timely and helpful support when I have contacted him with specific FileMaker Pro database development needs, questions, and issues.
I came to Excelisys feeling overwhelmed with the FileMaker Pro database project I had been hired to develop for a program at Cornell University.
After spending several weeks in development, then feeling stuck for a few weeks, I decided to hire a FileMaker Pro consultant to assist me. I made my needs clear — that I wanted guidance and support, not someone doing it for me — and that while I had developed for many years, this was a more complex project than I had tackled before.
I met virtually with Doug West several times. He was very knowledgeable, and more importantly, patient and kind as he helped me clarify the tables, relationships and scripts needed to allow students to use WebDirect (and Active Directory authentication) to submit weekly questionnaires.
My FM skills have developed a great deal because of this project and Doug’s tutelage. While the cost per hour was far more than I was making per hour, in the long run, it was well worth the investment. I would definitely use them again.
From my view you listened to what I wanted and wrote it down or it was on the message board so it was written down.
I had so many people in other companies listen and then not do anything I said. So I got everything I wanted.
I can’t gauge yet how the users will respond as this will take some time. But I got what I wanted. I try stuff and if it works out or not is a bi product that I know is an unknown. So I got what I wanted and it will help me with an unknown.
I am a very tough person to deal with. And sometimes I don’t even know what I want until a week later. So it is hard dealing with that and trying to solve unknowns and knowing I had better get it right because money is being spent.
Yes, I got what I wanted.
Your search is over for an affordable real-deal and a true partner for consulting, design, custom development, maintenance, and enhancement of your database solution or web application!
eXcelisys will bring out the best in your business. Just give us a call at 1•866•592•9235 or fill out our Services Request Form for a free initial consultation and estimate. We look forward to working with ~ and for ~ you!